Leadership Moments – Feedback
As a leader, our job is to lead others. We need to be sure in our abilities to lead others. We should always have a plan and be able to provide answers. Leadership is not easy and it takes years of doing it to really refine yourself. A really good leader has had others invest in them and provide them with guidance as well as feedback.
It is my belief that being a good leader means opening yourself up and soliciting feedback from others. Asking those you supervise to provide you with feedback on how you are doing. You can do this through surveys and other means, but I feel like the best way is to have a sit down conversation and see what they have to say. I generally begin by explaining that I always want to do a better job in being able to support them and I would appreciate any feedback they could give me in regards to how I can do that.
The test is to sit and listen to what they have to say. Allow them to share what they want without being defensive, argumentative or downplaying what they say to you. It might be difficult for them to share, depending on the environment you are in or have created. Hopefully you have created a safe place where they can talk with you honestly. If they aren’t able to share, begin by asking questions such as “How do you think I do around communication, or when we are in meetings how do you feel like I am conveying the point or hearing what you have to say?” Most of the time I find people are willing to share their thoughts. Remember to always listen more than you speak and to thank them for what they shared.
Now that you have some feedback, it is your job to process this information – look for trends or patterns in your leadership style and make adjustments as needed. The more you are able to accept feedback and really hear what people have to say, the more I believe it enhances your skills as a leader. It helps you to understand your styles and approaches. It also creates a safe, communicative environment for those you lead and you don’t come across as being all about power and control, rather as someone who is fully invested in their role as a leader.
As a leader, how are you rating your leadership abilities? How do you know if you’re hitting the mark or if you are missing it completely? Are you able to read body language, attitudes and the environment? How open do you make yourself available to really hearing what people have to say? Have any of these questions ever crossed your mind?
Who is @taterhouse
Today’s profile is on Ryan Tate or as those in the Twittersphere know him @taterhouse. I connected with Ryan over a year ago and I always find him to be a man of conviction and seeking to follow God. As your read through the interview you will see his heart and passion. Ryan has had some changes take place in his life in the last 6 months, a baby and a new job. Find out more in the interview below.
Who makes up your family?
My wife, Kristen, and I have three kids: Ella (4.5), Benjamin (3), and Jadwin (5 months).
How long have you been married to Kristen?
We’ve been married for six and a half years.
What is the one thing you love most about your spouse?
She hates it when I say I love being married to her because she’s “fun” but it brings me absolute joy being married to her. We laugh, smile, play, eat brownies, and just have a great time together.
What would your spouse say is the thing they love most about you?
I think my wife really likes my butt, but she would never say that out loud. She would probably tell you she loves my leadership or some cheesy churchy answer like that.
For you and your wife, what has been the key to having success in your marriage?
Marriage is about the gospel. If you want to be a better husband, look at the cross. If you want to be a better wife, look at the cross. It all starts and ends with the gospel. The key to our marriage will always be Christ.
Also, never discuss anything important or try to resolve conflict when you are tired, hungry, or sick. It won’t be pretty.
When it comes to parenting, what do you love the most about it?
I love having an excuse to roll around on the floor again – but the best part has to be the little talks we have with our kids about Jesus and his rescue plan. It is amazing to see them grasp tiny glimpses of the gospel, like what it means to sacrifice, and then watch them reenact those aspects. That is the best.
What is your current paid profession?
I just started this March 2012 on full-time staff as an associate pastor at my church, Mosaic NEO (www.mosaicneo.com). I’ve always had a calling for full-time ministry, but I always thought that for me it included having a full-time job in the business world as well. God was continually pulling me out of my job over the past two years and His timing was perfect for me to quit and go full-time with Mosaic.
In regards to working and jobs, what have you done in the past, what was your very first job and were there any lessons did you learned from it?
Prior to going on staff at Mosaic I worked for seven years as a quality engineer. I still do some consulting and training on side for electronics manufacturing.
I had a roofing job one summer and have since decided to never go up on a roof again.
My first job was in construction during high school and I learned that the young kid picking up after the skilled workers is not an elegant position, but it’s just as important as anyone else.
Looking back at the jobs you have held, which one did you enjoy the most?
I really enjoyed my last job because of the people I worked with. But I have a feeling that this next season of my life is going to make me come alive in a way that I’ve never experienced before!
How do you go about relaxing?
Reading, writing, and playing with my kids are my favorite relaxation activities.
What hobbies/interests do you enjoy?
Most of my hobbies and interests revolve around sports. I’m an old washed-up athlete who still enjoys playing basketball, baseball, softball, and football whenever he can. I also love to read, write, and play the guitar.
What music songs are you shuffling around on your iPod/iTunes or Spotify?
I am in love with Needtobreathe. I have a man crush on the entire band. I could listen to those guys sing all day long. I also listen a lot to Hillsong United, Dave Matthews Band, Adele, and Hootie and the Blowfish. Who doesn’t love Hootie?
What books would we find sitting on your nightstand?
My wife and I just started reading Give them Grace: Dazzling Your Kids with the Love of Christ by Elyse Fitzpatrick. We love this book and it is already changing the way we interact with our kids. I’m also reading The Heart of the Story by Randy Frazee, and the Jesus Storybook Bible by Sally Lloyd Jones is always on our nightstand (I like that bible more than my kids do!)
How are you connected or involved in your community?
My family and I gather with a community called Mosaic in northeast Ohio where I serve as an associate pastor. I am only the second full-time staff that we have therefore I pick up the brunt of the administration, organization, and planning aspects. At Mosaic, everything we do is about declaring and demonstrating the gospel through relationships and discipleship. I help teach a discipleship foundation training called, Story-Formed Life. It is a 10 week narrative based training on the story of Scripture. My wife helps initiate discipleship through our kid’s and women’s ministries as well as helping me lead our missional community (aka small group). I play the bass guitar and my wife sings on the worship team.
When it comes to having a passion for something, what would that be for you?
The Gospel, my family, discipleship, writing, baseball, and Cheez-Its…to name a few
What words would be used to define Ryan as a person?
Capable, constant, competitive, complacent (working on that one), captivated (by the gospel), and community (who I am is not just me, but a collection of those around me).
When it comes to social media, what is your purpose for using it? What are the positives and negatives you have found using it?
Social media is a tool and I use it that way. I use it for relationship building, sharing, and encouraging others. I think the positives and the negatives are the same as in any relationships. Those things don’t change whether you’re using a computer, a telephone, or in a face-to-face conversation. Relationships can be messy, redundant, essential, abused, beautiful, and valuable. It’s important to evaluate our responses and our reactions when social media relationships exhibit any or all of those characteristics.
What tickles your funny bone?
I laugh at myself a lot. Some of my favorite comedy is Brian Regan and Modern Family.
Looking back through history whom do you admire the most?
John the Baptist – he was in the business of preparing the way by making God’s name great and reducing himself as much as possible (John 3:30). I want to be in that business too.
What would move you to tears?
Stories. Compelling stories that display sacrifice, redemption, and grace. Like the story of the prodigal son or Schindler’s List. Those are the stories that don’t make sense outside of a belief in God.
Do you feel like you are living out your calling?
Yes, but only because I think the will of God for lives is much simpler than we try to make it out to be (1 Thessalonians 5:16-24).
When you look in the mirror what do you see?
G.K. Chesterton, when asked what was wrong with the world, said, “The problem with the world is me.” So, when I look in the mirror I need to see the worst sinner in the world (1 Timothy 1:15).
In what ways has God transformed you the most?
God is constantly transforming me through parenting and being a father. The relationships with my kids are the most formative and transforming for me as a husband, father, and man.
In your opinion what defines a real man? Who helped to shape your ideas and opinions in this? Did your Dad or other key men play a key role in helping shape your identity as a man?
I am lucky to fall in line behind several humble men in my family tree. My father and grandfathers all taught me that humility is the key to greatness in the Kingdom of God. A real man is humble because being humble means being accurate about yourself and realizing who you are without Christ. I’ve had several key men in my life, too many to name them all, but I’m a product of these men working in my life.
Bucket list, what would I find on it?
Call me crazy, but I don’t have a bucket list. If I die before I accomplish some things it really wouldn’t bother me.
When your life is over, what do you hope to be remembered for?
I want my family to have a structure of generational discipleship where my grandkids and great grandkids will know what it means to be formed by the story of God because of my faith (Deuteronomy 11:18-21). I want to be remembered for my faith.
Anything else you want to share or let people know?
If you don’t find yourself in a great story, an epic story, you’ll be captured by a lesser one.
You can check out Ryan’s blog at The Compelling Parade: http://compellingparade.com
Leadership Moments – Constructive Feedback
Wrong, do over, ridiculous, incorrect, try again, not even close, what were you thinking – ever heard any of these phrases used on you at work? I have in fact I have had supervisors who have made these statement to me in the past in regards to my performance or a task that I was given and it was left at that. Where did that leave me, if left me wondering what exactly did they mean.
How about to high or low of expectations, you’re messed up, you stink, you are suffocating me, you are a jerk, and I have no faith or trust in you. Ever had someone give you feedback like this with little to nothing more. They just make these blanket statements and leave it at that. I’ve had this happen as well and it to can be incredibly frustrating to discern what the person means in regards to statement like these.
A tool I have learned and try to always use when giving someone feedback is thinking about the issues you want to discuss with them. Never address someone when you are angry, you response will be out of anger and you will defeat what you are want to do. Decide for yourself what are the key points you want to discuss, keeping it to a minimum of 3. Most people will get lost if you create a laundry list of items you want to discuss and begin to feel attacked.
I like to use what I refer to as the ‘feedback sandwich;’ start and end the discussion by focusing on positive things about the person. I believe we should always seek to find something positive with everyone and in all situations. There is always something we can learn ourselves. We all have good things we do and having the opportunity to hear another person acknowledge that is refreshing.
Provide your constructive feedback along with specific examples in the middle. Rehearse what you want to say prior to talking with someone, maybe it’s going over it with a peer, or just polishing your approach. Include examples of the issues you are talking about as opposed to making blanket statements as stated in the beginning. The purpose for providing feedback is never to destroy them, but to provide them with an opportunity to hear what you have to say and allow them to respond.
I have found these principles to work well in talking with my employees as well as with friends or even family members when there is something that needs to be discussed. Using this approach has allowed me the opportunity to have better discussions and gain a better understanding of where the person is coming from. It also allows the person I am talking with to see that I see good things about them and I am not just focused on the negative.
What are some ways you have found successful in getting or receiving constructive feedback?
Moments in leadership – Accessibility
When someone has something they need to discuss with you, how accessible are you? Is your head stuck in the computer? Are you on the phone? Are you away or always at a meeting? When you are present in work place are you really listening or is your mind preoccupied with other things that need to be taken care of? If we were to have a conversation right now, would you remember it in 30 minutes or even a day later?
Being in a position of leadership means we have a lot of responsibility put upon us. You are required to multi-task as well as problem solve and keep everything together and flowing. When issues arise you are the go to person. The responsibility rests on your shoulders and you are held accountable when things fall apart. As a rule when you are given more responsibility, more is asked of you and you are expected to be able to handle it.
When you supervise others it is important to make yourself accessible. Staff should not have to fee like you are too busy to talk to them. That creates an environment where staff does not feel comfortable talking with leadership. It creates an unhealthy environment of power and control along with employees who do not feel valued, but rather as under appreciated and under valued.
I have worked for bosses before who I rarely ever saw and when I did, they showed little to know interest in me or my co-workers. I’ve had bosses who walked passed me without even acknowledging me, let alone every saying thanks for the work I had done. It was awkward to say the least and most of the time. If something came up and I needed to talk to them, it was hard to approach them. I felt like I was bothering them by asking to speak to them. If I did go and speak to them, I didn’t get their full attention and on some occasions was told to come back later they were too busy.
Part of my role in leadership is setting up time to meet individually with each of my employees. No phone calls, no responding to e-mails, no interruptions at all. My time is their time and I am fully present and engaged in the conversation. I listen and respond to what they are sharing and try to ask clarifying questions to make sure I understand where they are coming from. Not only do I set aside time like this on a monthly basis, but daily I check in with all my staff and spend at least 15 – 20 minutes engaging in conversations with them around how they are doing.
Part of investing in my employees if making myself available to them. I value my employees greatly and realize if I didn’t invest the time and energy into them, we would not be able to do the job we are doing. My employees know that at any time they can come and talk to me about anything. If I am busy at that moment I let them know I will get back with them shortly.
As someone in position of authority, are you accessible?
Who is @JonathanPearson
Today I am sharing with you my interview with Jonathan, if you have ever had the chance to interact with him, you will find out he is a very cool guy. He writes with a lot of passion and has a good sense of humor. He was gracious enough to take some time and answer my questions for me and today I am pleased to be able to share that with you.
Talk about your relationship with your wife?
My wife and I Melissa live in Orangeburg SC. We don’t have any children yet, but we do like acting like kids ourselves. My wife is my best friend. That’s the thing that makes our marriage special; we’re best friends and know how to have a good time. We talk, we laugh, we cry together and love every minute of it.
What is your current profession?
I’m the Communications Pastor at Cornerstone Community Church in Orangeburg SC. Communications Pastor really means I do anything that communicates the church to others. I’m the Online Campus Pastor as well. I love what I get to do. It’s a creative and fairly new way to ‘do ministry.’
I’m also the Assistant Director of The Sticks. The Sticks is an organization that helps inspire and teach small city pastors and leaders.
What do are some of your favorite things to do when you have down time? Do you have any hobbies?
I love sports. College football, MLB baseball, NFL football are all hobbies of mine. I also enjoy social media and working out.
What tickles your funny bone?
Anything! Love to laugh.
In regards to what God has called you to do, do you feel like you are living out that calling?
Absolutely. Everyday. I’m a communicator and lover of Jesus. What I do gives me a chance to do all of those things.
How has God transformed you the most?
He’s turned me from a religious person to a Christ follower. It’s not about what I do and don’t do, it’s about my love for Him and my willingness to walk that out.
Your definition of what it means to be a real man? Who helped shape your thoughts around this? Did your Dad or other key men play a key role in helping shape your identity as a man?
My Dad played a large role in who I am. I was blessed to be raised by a loving mother and father. My Dad showed me what it means to support a family and work hard. He showed me that a real man loves, works, and plays hard.
When all is said and done, what do you hope to be remembered for?
I want to be known as someone who reshaped the world… who pushed the status… not just to be different, but to be effective in reaching the world. I want to be known as a world changer…
You can go check out his blog JonathanPearson.net here, just click on the link http://jonathanpearson.net/
Leadership Moments – Laughter
One of the things I believe I need to have a part of each and every day is laughter. Being able to laugh at something during my day that sweet spot in the day. It’s like being able to have a piece of your favorite candy.
Much of what we do as adults requires us to be serious and focus. We are deadline oriented, agenda and outcome driven. We measure successes in a variety of ways. When things don’t go the way we planned or the outcome isn’t what we had desired, often times that can be incredibly frustrating. The mood can quickly change and we go from enjoying the day to dreading it.
One thing I learned early on was, no matter what the job is, we have a choice about our attitude. Being able to find something you can laugh at be it yourself, an event, interaction or mistake. No one is perfect and while we should strive to do our very best in all that we do. We also need to recognize our humanness.
As a boss I enjoy having fun, laughing and joking around with my staff. Creating an environment where my staff know there is a line not to be crossed. I am still the boss, but that we are a team working together. We all get compensated to do different tasks and the expectation is they do what I am paying them to do. Within that structure there is a lot of room to create a fun and enjoyable working environment. Having an environment where you can laugh, tell jokes and relax leads to more productive staff and a better outcome over all.
I have worked for bosses who are so task oriented, driven by their perfectionism and all they cared about was the bottom line. They didn’t care about the people who worked for them. They were dictators who never smiled and acted as if they didn’t enjoy their job. I am pretty sure the job is what they believed define them as a person.
What type of environment do you thrive in and how much is laughter valued in your job.
Answers to be found
As an adult I have whole heartedly tried to pursue God. I have dug into scripture over and over and can tell you a fair amount of it. I have done all the practices a mature Christian is supposed to implement in their walk. What I am discovering as I get older is that many of the things I have come up against in life aren’t addressed in scripture and there isn’t a book for dummies written about it.
While the Bible is filled with an abundance of principles on most any topic, it doesn’t always speak to what I have experienced nor what a lot of my friends have gone through in their life. Trusting in God, praying to him and leaving it in his hands is easier said than done. The cliché’s that have been passed around fail, while good intentioned really are more of a source of frustration.
I have seen folks begin a relationship with God and watched as strongholds they had in their life faded away. What had once held them back they was no longer an issue. I have seen other believers go through very difficult times and call out to God and there lives are forever changed. God has definitely been at work in my life and so much has changed, so I clearly cannot deny he’s at work in me.
Personally I’ve never had those type of moments where God removed something from me after a prayer or even in my darkest times had a life changing event. I would say in my walk with God while he has been consistent and I have strayed, none of that has been part of this relationship.
I feel the older I get, in some regards I am becoming jaded and maybe that’s the wrong term to use, but being someone who is grounded in both the word of God and in the reality of living, I often find it difficult not to do the work myself to make the changes I see as character deficits within myself. Resting and waiting on God does not equal being lazy and apathetic, we must push on and know that through each circumstance and trial God is using those to change us.
As a child growing up, I somehow got it in my head that there were answers to all of life’s problems. If I didn’t have the answer I could go to my parents, aunts and uncles or grandparents for one. I could even ask my teachers and when it came to questions about God, either the Pastor or a Sunday School teacher seemed to be able to provide me with answers. Never once as a young person growing up, did I ever hear, I don’t know. Someone always had an answer for me.
So what happens if you are a control freak, an addict or abuser? You genuinely and honestly pray to God and ask him to remove those things from yourself, yet try as you might to stop, you go back to them. What happens when you fast, pray, confess and ask forgiveness and you still return to those things. You understand with everything inside of you how much better life would be if you were free from them, but it just doesn’t happen. What then?
I believe part of this answer lies within our brothers and sisters. While we may not have the answers to these questions, I think talking openly and honestly about them is a way in which God can work through them. I find honesty in our walk with God so refreshing. I respect people more when they are honest about their feelings around their belief in God. I am more respectful of someone who is willing to be honest and transparent than someone who acts like they have the answers. Even Pastors and great men of faith do not have all the answer to the questions.
What do you do when you come up against something you can find no answer to, how do you deal with sins you return to, yet wish you didn’t?


















